Privacy Policy

                                                                                                                             Update on February 2024

Thank you for choosing I-LAN SOLUTIONS for your IT support needs. This Privacy Policy describes how we collect, use, share, and protect personal information obtained through our website and services.

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: such as your name, email address, phone number, and mailing address.
• Payment Information: such as credit card details or other payment information required for processing payments for our subscription plans.
• Account Information: such as usernames, passwords, and other credentials used to access our services.
• Usage Information: such as information about how you use our website and services, including your IP address, browser type, operating system, and pages viewed.
• Communication Information: such as records of correspondence when you contact us via email, phone, or other communication channels.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and maintain our services, including processing payments for subscription plans.
• To communicate with you about your account, transactions, and support inquiries.
• To personalize your experience and improve our website and services.
• To send you promotional offers, newsletters, and other marketing communications (you may opt-out of receiving marketing communications at any time).
• To detect, investigate, and prevent fraudulent or unauthorized activities.

3. Information Sharing

We may share your personal information with third parties under the following circumstances:

• With service providers and business partners who assist us in providing our services and processing transactions.
• With law enforcement authorities, government agencies, or other third parties when required by law or to protect our legal rights.
• In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With your consent or as otherwise disclosed at the time of collection.

4. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5.Hosting and Data Storage:

We take strict measures to ensure the security and confidentiality of your data. This includes :

Using advanced security protocols to protect your data during transmission and storage.

Hosting your data on secure servers located in reliable and certified data centers.

Implementing strict access control policies to limit access to data only to authorized employees who need it to perform their jobs.

6. Your Choices

You have the following choices regarding your personal information:

• You may update or correct your personal information by logging into your account or contacting us directly.
• You may opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under the age of 13, please contact us immediately.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on our website. The effective date of the revised Privacy Policy will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@i-lansolutions.com.

Thank you for entrusting I-LAN SOLUTIONS with your personal information. We are committed to protecting your privacy and providing you with excellent service.